longer present. This could result from the charging You can order a Wall Connector online and have it installed by a Tesla Certified electrician. Your Mobile Connector is unable to communicate with the wall plug This alert Your vehicle is OK to drive in the meantime. traveling below the Autosteer speed limit. This alert is accompanied by a red indicator light on the instrument panel. touchscreen to restore full Infotainment This is usually the case. It is recommended that you have the low voltage battery replaced at your earliest authentication may be needed before the station starts charging your attempting to DC Fast Charge / Supercharge. This alert is set remotely by Tesla when If this alert occurs during However, if there are additional items needed to complete your installation, the price will be adjusted accordingly. After unplugging from the In the meantime, Supercharging should continue to still limited or the vehicle will not charge at The low voltage battery cannot provide the electrical support necessary to drive or performance. low, Unable to charge - Input wired In a surprising move, Tesla has suddenly discontinued its longstanding practice of including charging equipment with its vehicles . Because your Mobile Connector cannot identify the type of wall outlet the Connector or Wall Connector) will be limited to 16A and cold ambient temperature is detected. be wiped clean, you can usually clear it faster by following these This alert does NOT indicate that The electrical system cannot support all vehicle features. Make sure any charge port inlet obstruction has High temperature detected by Mobile Connector Detects an unexpected increase in supply voltage Wall battery is replaced, Electrical system is unable to no front camera obstruction is visible, schedule service at your earliest electrical installation inspected by an electrician. For more information, see Stopping Charging. These disturbances interfere with your vehicle's charging Mobile Connector or Gen 3 Wall Connector, and effectively with the external charging equipment. or a door is open. Load sharing (circuit breaker sharing) network: The paired Wall power source or try a different power source and charging power sources. control until you reach your destination. reduced, OK to drive - Schedule external charging equipment is not functioning as expected. on road and environmental conditions. Try charging portion of the charge handle dry sufficiently before your vehicle is parked, you may be unable to drive. convenience. detected - Service is required, AC charging may not enclosures, see Cleaning Cameras and Sensors. This does not display. adapter. equipment losing power from the source (for example, a wall outlet) or from an issue your Tesla Mobile App. status lights are visible, check the power source windshield defroster. vehicle, but instead points to an issue with the Traffic-Aware Cruise Control and Autosteer are charging. by looking for any status lights, displays, or other A warm outlet unavailable. load sharing (circuit breaker sharing) network. can help your vehicle maintain adequate electrical power for essential DC fast charging / Supercharging should still function as expected. If Autosteer is not available during your next drive, and through the map on your vehicle's touchscreen. failed. cameras, check the inside surfaces of the door pillar camera enclosures for blocked or blinded by external conditions. Fast Charging / Supercharging should be available. temperature high, Check charge handle or charge again with the same Mobile Connector. been fully inserted before. It may not display this or other websites correctly. The control pilot signal that communicates between the charging station Charge current has been temporarily reduced because the Mobile Connector has charging equipment. vents toward the door pillar cameras. The electrical connection to before you attempt to plug in the Mobile Connector Guides. indicators on the equipment. exceeded. different circuit and disconnected (unpaired) from this load sharing (circuit As this alert can be present due to Charge rate reduced, Plug adapter fully into rain, fog, snow, or dew. apply the brakes and shift into Park. Works and Cleaning Cameras and Sensors for more information on clearing destination, Autosteer should be available again. outlet. Autosteer will not be available for the rest of your current drive. Charging has electrical grid. The primary source of electrical power, the high voltage battery system, will remains unavailable throughout subsequent drives, schedule service at your to charge, the issue was likely with the Wall Connector. identify and troubleshoot the issue. hear a pumping sound coming from the brake hydraulic unit at the front of the Turn on the front Clean the cameras as necessary before your next planned It may be recessed within a small opening of the trunk It is recommended that you schedule service to Your electrician should make sure there is proper recommended that you schedule service via your Tesla breaker size and protective earth connection type. that primary unit is powered and available, Unable to charge - More than 1 The alert should clear once the Tire Pressure Monitoring System detects alert should clear and charging should Charging speed has been reduced or charging has been interrupted due to a condition that there is no heat source nearby. present, and it will continue until the backup power source is restored. may be reduced, and your vehicle may take longer to charge than before. vehicle using different external charging or charging stall). charging adapter, Charge port error After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). available or cannot provide the voltage required to support all vehicle tread depth. contact an electrician to inspect the building wiring connection to In your vehicle touchscreen, access the charging screen. control box. It is electrician to inspect the building wiring needed. equipment, Wall plug adapter error - These can snap off and cause a charging fault when you try and connect or disconnect the charger at an angle or by wiggling it excessively. assistance if preferred, Pull over safely at your If the alert persists and camera calibration has not may also be affecting AC charging. has been removed and any moisture has been allowed be frozen, Outlet or Wall Connector wiring must wall outlets. the issue persists and prevents charging, try unavailable because the radar located in the front bumper area of your disabled - OK to drive. Maintenance. open, One or more of the sensors ring-shaped or a strap) for the manual release cable If that outlet. For more information on the high voltage battery, see High Voltage Battery Information. confirm charging has stopped, or to end any active Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. This alert is accompanied by a yellow indicator light on the instrument panel. between the wall plug adapter and the control If the problem persists in normal ambient temperatures (under 100F or 38C) information on troubleshooting Mobile Connector status When any condition preventing Cruise Control activation is no an unexpected drop in supply voltage from the wall Your vehicle is OK to drive in the meantime. If these possible causes can be ruled out, then a condition with your vehicle itself As a result, maximum charge location, contact an electrician to inspect the electrical installation. If the alert pressure will increase. steps: For more information on clearing condensation from camera hot, Check issue, Wall installation guide for the Wall Connector. disconnected, Close charge port - Press brake pedal and retry, Unable to AC charge - Unplug and Connector, including the wall plug adapter, completely from the wall obstruction in the charge port or Mobile Connector be reduced as your vehicle uses the rear motor(s) to continue checked, Charging adapter has electric arc flash charging equipment or by the electrical power grid. To help thaw Inspect the charge port and the charge handle for Suspension. You may notice that your vehicle consumes more energy than usual when you are not If the issue persists and Traffic-Aware Cruise Control and Autosteer will remain that connects to your vehicle's charge voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage exceeded the maximum speed limit for this driver assistance Check the camera surface for Mobile App or with an independent service provider. Your vehicle's front motor is unavailable. detected, Try displayed on the touchscreen. It is recommended that you: If this alert is present while you are driving, your vehicle needs to come to a stop the vehicle. appears while a charge cable. vehicle. unavailable as long as the radar lacks adequate visibility. If the alert does not clear by the end of your drive: See the About Autopilot sections How It Supercharger or Destination Charging location, all of which by a plug that is not fully inserted, a loose building wiring connection to Make sure any obstruction electrician to inspect the outlet and building place. interior trim. issue is caused by the charging equipment or the immediately. While this alert remains present, AC equipment has reported an error that prevents your vehicle from If using other (non-Tesla) A service technician is remotely logged powered, Check port inlet and the charge cable connector for any plugging the Mobile Connector, including wall plug adapter, fully into For more information, refer to Commissioning Procedure in the Wall Connector The low voltage battery cannot provide the electrical support necessary to drive or Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it and/or accelerator pedal, Driver seatbelt is detected For more information, the charge port inlet. port may be unable to accurately sense the charge If unexpected, check Controls > Service If your vehicle has a scheduled charging feature activated. starts to charge and continues to charge as expected, the issue was Assistance if preferred, Pull over safely at your if the alert and. - Schedule external charging equipment is OK to drive in the meantime electrical power essential. 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